Past Trainings


December 14, 2018 Training

Embassy Suites
Concord, NC

Registration begins 8:00am
Program 8:30am to 4:30pm
Lunch and Chapter business meeting included

Hotel reservations :  Cut off for Group rate November 30th.   (window for discount extended from Nov 19th)

1. Calling the hotel direct @ 704 455 8200 and speak to our reservations department; please give the agent the dates needed and your group, NCE.

2.  Calling 1 800 362-2779 and let the reservationist know that you’re looking to book with the group code NCE and for what dates.

Title:  Compassion Fatigue:  Serving From an Empty Cup
Presenter:  Dr. Sheba Stowe

Dr. Stowe received her Master of Arts in Community Counseling from the University of North Carolina and doctorate in Behavioral Health from Arizona State University.  She is an National Certified Counselor, Certified Clinical Mental Health Counselor, and has held certification as a Master Addiction Counselor.  She holds licensure as a Professional Counselor.  She is rostered as a Trauma-Focused Cognitive Behavioral Therapist and a Military and Family Life Consultant.   As a Private Practitioner and Consultant she has more than 15 years of experience providing counseling, professional development, and consultative services to various government, non-profit, community, and healthcare agencies.  She incorporates integrative care into her service delivery bridging the gap between behavior health and physical health.  She delivers behavior healthcare services with the emphasis on achieving the “triple aim” to improve patient care, to decrease cost, and improve outcomes.  She recently founded a nonprofit organization that promotes wellness through education, food and nutrition, and healthcare management.  As a summer feeding program sponsor, her nonprofit was a winner of the 2018 Rising Star Award sponsored by the North Carolina Department of Instruction and a North Carolina nominee for a 2018 US Department of Agriculture Federal Nutrition Award.


September 21, 2018

Mayton Inn
301 S Academy Street
Cary, NC 27511

We are very excited about September’s Regional Training!!!!!

Friday, September 21, 2018



Sexual Harassment in the Workplace: The EEOC perspective for EA professionals

Ms. Arlene Glover

Ms. Arlene Glover, The EEOC Greensboro Local Office Director will be discussing sexual harassment from the EEOC perspective. Specifically, she will: a) define what constitutes sexual harassment; b) discuss options for addressing this issue as reported from an employee; c) discuss requirements for workplace managers/supervisors to take to address this issue; d) discuss how the EA professional can support the individual client employee and client company in dealing with these concerns; e) address ways to raise awareness and support only appropriate and non-harassing interactions in the workplace.

The MeToo Movement: Supporting Employees and Organizations

Dr. Marvice Marcus

Dr. Marcus currently serves as a Staff Psychologist and Assistant Director of Training Programs at Duke University Counseling and Psychological Services. He earned a Ph.D. in Counseling Psychology from Washington State University, and completed a predoctoral internship at Duke University CAPS.  Dr. Marcus has primarily worked in university mental health, spanning three regions of the United States.  Committed to innovation in higher education, equity and inclusion, and wellness promotion, Dr. Marcus employs critical social theories to facilitate positive change and improved life chance for disenfranchised communities.  Globally, he advocates for the redistribution of economic and material resources, both of which create social conditions that perpetuate marginality.

Dr. Marcus views clinical work as both a place of refuge for clients and an avenue for activism. He enjoys working with students who present with adjustment concerns, eating disorders, social and familial conflict, and identity-based stress/trauma.  His approach to therapy is integrative, mostly composed of interpersonal/relational interventions and emotion-focused strategies.

More specifically, Dr. Marcus is interested in developing ways to effectively use cultural studies to contextualize human suffering and problematize intersubjectivity. Other professional interests include men and masculinities, race and gender politics, and issues of diversity, inclusion and mattering/belonging at institutions of higher education.  In his free time, Dr. Marcus enjoys spending time with family and friends (laughter!), reading and listening to music, and visiting local eateries.

  $169.00 all inclusive of taxes, breakfast, parking, WiFi, and personal morning coffee concierge service. May book Doubles or King rooms for this rate. Room block is limited. So book now. 


May 18th, 2018 Training


5140 Dunstan Road
phone:  336.621.3381

HOTEL INFORMATION:  Sheraton/Koury  Greensboro  $138/night  (before taxes)
3121 W Gate City Blvd     To book your room:  800-242-6556  ext. 2

Fellow EA Family, we are doing something a little different this time. We are offering mini crash courses in various subject areas throughout the training day. You will still get a full day’s worth of training but, hope to keep you engage with varied topics. SEE YOU SOON!!!!

EEOC Basics: A Crash Course for EA Professional


Session Description:

As EA professionals, we often work with client employees and client companies regarding ways to address various issues around diversity in the workplace. Sometimes managers and employees feel stuck about appropriate laws, and ways to develop policies around discrimination and other diversity issues in the workplace. An Equal Employment Opportunity Commission (EEOC) representative will share details about the purpose of the EEOC, and provide EA professionals with a basic understanding about the EEOC filing process. Ways in which managers and EA professionals may reach out to EEOC for questions of clarity will be provided.


Arlene Glover is the Local Director of the U. S. Equal Employment Opportunity Commission (EEOC) Greensboro Local Office. Ms. Glover started her career with the EEOC in January 2007 as Spanish Bilingual Investigator. In her role as the Local Director, she oversees the daily operations of the Greensboro Local Office, assists enforcement staff with case development, issues final case determinations in the form of dismissals or cause findings, and provides training and outreach. Ms. Glover holds degrees in Criminal Justice and Spanish.

Managing EAPs from an Internal & External Perspective


Session Description:

A panelist of three solid EA professional managers will join us in sharing their experience in EAP operations and management from an internal and external program perspective. Specifically they will provide feedback about the following: the structure of an EA program; referral process for an EA program; highlights and challenges in managing an EAP; integration of Core Technologies in EA programs; considerations of the office climate in an EA program, etc.


Dr. Faith Drew lives in Charlotte where she is the EAP Director of McLaughlin Young Group and co-owner of Connect Couples Therapy, PLLC. She is a Licensed Marriage & Family Therapist, Licensed Professional Counselor, Certified Employee Assistance Professional, a Gottman Certified Therapist, and an American Association of Marriage & Family Therapy Approved Supervisor. Dr. Drew has been in administrative roles for mental health organizations since 2006. She provides structure and builds processes within a system to increase efficiency and effectiveness. She leads from a strengths-based and team approach. Communication is one of her greatest assets. As for her personal life, she has been married for 15-years, has a 5-year-old Westie, is mom to an active 15-month-old daughter, and raises 5 chickens and gets farm-fresh eggs daily. She values relationships, being kind to others, and good food.

Ms. Gina Penland, MSW, LCSW, CEAP, LEAP is the Director of First Health of the Carolinas Employee Assistance Program. She has been working in the EAP world since 2006. Gina obtained her Master’s degree in Social Work from The Ohio State University. Prior to her career in EAP, she spent 18 years working with hospice programs in Ohio and North Carolina providing bereavement services, caregiver support and education as well as staff supervision and training. She is a certified trainer through the Alzheimer’s Association, for Caregivers of those with Alzheimer’s Disease. Ms. Penland and her husband of 40 years, moved to Laurinburg, NC, from Napoleon, OH in 1997. They have 3 sons and one adorable 2 year old grandson.

Paul Turney has a Master’s degree in Social Work and is a licensed clinical social worker (LCSW) with over twenty-five years of experience primarily in the fields of substance abuse treatment and employee assistance counseling. He is certified and licensed as an employee assistance professional (CEAP, LEAP) and is currently the Manager for the Novant Health EAP and Work Life Services. He is responsible for staff supervision and daily operations of an internal healthcare EAP. In addition to management and leadership functions, Paul provides clinical services to individual clients, coaching and consultation to leaders and facilitates departmental training and interventions. He helped establish and coordinate the CISM (Critical Incident Stress Management) Team for Novant Health, is a member of the Winston-Salem Community Domestic Violence Council and has completed a four-year term as the Employee Assistance representative to the NC Board of Nursing’s Advisory Committee for Drug Monitoring Programs. He is an active member of the North Carolina Chapter of the Employee Assistance Professional’s Association (EAPA), currently in the role of immediate past president, having served on the executive board for close to ten years.

LUNCH 12:00pm-1:30pm

Integrating Relational Life Therapy Techniques in EA Brief Counseling with Couples


Session Description:

Because the techniques used in Relational Life Therapy allows for therapist to get to issues fairly quickly, gaining an understanding of its tenets would greatly benefit EA professionals when working with client employees around relationships with their significant others. The presenter will provide a basic introduction of Relational Life Therapy and its tenets. The presenter will also provide information about ways to receive advanced training in this approach.


Van Langeland earned his Masters of Science in Marriage and Family Therapy from Loma Linda University in 1981. He then moved to Raleigh, North Carolina in January of 1982 to join his counseling practice, now known as Ridgeview Counseling Associates. He is one of the original partners and has been working at Ridgeview Counseling continuously since 1982. Van is a Licensed Professional Counselor (LPC) and Licensed Marriage and Family Therapist (LMFT). He is a member of the Licensed Professional Counselor Association of NC and the International Critical Incident Stress Foundation. In addition to working with couples and families, he works individually with both adults and adolescents. Van’s therapeutic background is in Structural and Strategic Family Therapy, Cognitive-Behavioral Therapy, Family Systems and Solution-Focused Therapy. He has trained over the years with some of the leading professionals in the areas of Neuro-Linguistic Programming, Ericksonian Psychotherapy, Codependency, Adult Children of Alcoholics, Adult Survivors of Abuse, Solution-Focused Therapy, Critical Incident Debriefing, Trauma, Marital Therapy and Grief and Loss. In the area of marital therapy, Van has finished Level 2 of the Gottman Couples Therapy training and is also a ‘Gottman Seven Principles Program Educator’. He has also trained with Harville Hendrix, David Burns and Terrence Real, founder of Relational Life Therapy and author of the book, “The New Rules For Couples”.



DECEMBER 8th Training 

“Listen, Learn, Lead, Repeat: A Theoretical, Developmental, and Practical Approach to Mentoring for EA Professionals”


Aloft Charlotte Ballantyne
131 Ballantyne Corporate Place
Charlotte, NC  28277

Room rates are:  $119 plus tax

 This interactive and informative session will explore the history of mentoring in the workplace,

explain contemporary theory and practices, and increase participant productivity, career and personal goal setting, and understanding of how to maximize the mentor/mentee relationship.

Presenter: Dr. Manuel Dudley

Brief Bio: Dr. Manuel Dudley is the Dean of the Greensboro Campus at Guilford Technical Community College. He is responsible for facilities, student conduct, general campus operations/management, and serves as the liaison and designee on various college committees and special initiatives throughout the Greensboro community. Dr. Dudley has worked at GTCC since 2010 and in the North Carolina Community College System for 20 years. He received a B.S. in Human Development and Family Studies with a minor in Psychology, a M.S. in Counseling and Educational Development, and Ed. S. in Gerontology from The University of North Carolina at Greensboro. He began his community college career as a recruiter and Human Resources Development trainer at Wayne Community College, held a subsequent position as the Department Chair of Human Services Technology, and was hired in 2003 by Mitchell Community College as the Dean of Math, Natural and Social Sciences, Public Services and Cooperative Education.

His work with the North Carolina Community College Minority Male Mentoring Initiative received statewide recognition in 2008 and currently volunteers on boards for The Greensboro Housing Authority, the UNC-Greensboro School of Counseling and Educational Development, Family Service of the Piedmont, and the State Employees Credit Union-Muirs Chapel Branch.

Dr. Dudley received his doctoral degree in Leadership Studies from North Carolina Agricultural and Technical State University and dissertation topic was “Mentoring as a Professional Development Tool in Preparing the Next Generation Leaders in the North Carolina Community College System.”

September 2017 Training
TITLE: “The Experience of Muslims in the Workplace and How the EAP can Support Muslim Employees”

WHEN:  Friday, September 15, 2017

TIME:    8:30am – 4:00pm


Morehead Manor
914 Vickers Ave
Durham, North Carolina 27701 

Aloft Downtown Durham (a few minutes away from the meeting location)  $145/night

345 Blackwell Street. Durham, NC 27701, United States

Phone: (919) 402 5656


Title:    The Experience of Muslims in the Workplace and How EAP can Support Muslim Employees
Bio:    Imam Shane Atkinson spent twenty years caring for patients as a Board Certified Orthotic and Prosthetic Practitioner. In 2011 he was awarded an Ijaza (Masters level traditional degree) to teach Islamic theology, law, and spirituality. Shane entered the Clinical Pastoral Education program at UNC Medical Center in 2015 as the first Muslim in their department. Shane completed a rigorous four units of Clinical Pastoral Education (CPE), and now teaches in UNC’s CPE program as well as serving on their Professional Advisory Group. Shane currently works at Elon Universities Truitt Center for Religious and Spiritual Life as their Muslim Life Coordinator. Since 2015, Shane has served as Associate Imam at As Salaam Islamic Center in Raleigh, North Carolina.

Session Description:    As the number of Muslims increase in the workplace, now more than ever, EA Professionals need a firm understanding of Islamic beliefs, practices, and concerns. Cultural and Religious differences that may present a barrier to communication can be effectively bridged with the appropriate knowledge and empathic approach. Our sessions will address the most common issues Muslims struggle within the workplace such as accommodations for prayer, allowances for head coverings, and navigating dietary restrictions. We will explore best practices when offering emotional support as the Muslim community shy away from seeking counsel and advice from people outside of their immediate family.


Title:      Considering a Different 1%: Military Families in the United States
Bio:    Rachel Kaufmann, MA, LPC, CEAP is Director, Specialty Programs for the ValueOptions Federal Services Inc., a division of Beacon Health Options. In that role she is responsible for the overall management and operations of an outreach team and a Wounded Warrior Resources team which are part of Military OneSource, an employee assistance program for active duty, National Guard and Reserve servicemembers and their immediate family members. Prior to that, she worked as an EAP Workplace Consultant providing EAP consultation to over 100 client companies. Rachel has worked in the field of Employee Assistance since 2005 and received a bachelor’s degree in Biology and Psychology from Scripps College, holds a Master of Counseling degree from Webster University, and received Certification as an Employee Assistance Program professional in 2009.
Description:     North Carolina trails only California and Texas in the sheer number of military members who call the Tar Heel state home. In 2016, this number was 129,049, out of 9.5 million residents, or about 1.35%. It’s important for EA professionals in North Carolina to understand the characteristics of military families: demographic information, challenges unique to the military and challenges in common with civilian communities. We will explore our own biases about military families and share tips and insights on treating these families. We’ll end our session with an exploration of resources for learning more about military families, as well as counseling and other resources which can assist you in your work with them.

You and the Police: EA Professionals Working with Law Enforcement



DECEMBER TRAINING – Helping Managers Manage Grief in the Workplace

DECEMBER 2, 2016

8:30 – 4:00 PM

Hilton University

Charlotte, NC



Grief is one of the most painful emotions, and can be complicated when it has to be managed in the workplace. Knowledge of the grieving process within organizations results in better outcomes for some employees (Hall, Shucksmith & Russell, 2013). By the end of this workshop, participants will be able to (1) identify how employees grieve and incorporate stages of grief work, (2) articulate different kinds of grief and demonstrate appropriate responses, and (3) help other employees respond to the bereaved when they return to work.

LaTonya M. Summers is the founder and executive director of the LifeSkills Counseling & Consulting Group. She has helped her staff manage simple grief issues related to the termination or resignation of employees, to more complex grief issues such as their responses to community violence and the recent Charlotte protests. Summers is a doctoral fellow and student at UNCC where she is conducting several studies; one of which is the professional development needs of African-American mental health professionals. She is a devoted wife and mother.

Training Methods: Experiential, and Lecture


Course Title:  Grief and Loss:  Managing through the Transition

Course Description:

It is important for EA Professionals to help managers understand grief and how it can affect employees in addition to work teams. This session will explore the impact of grief in the workplace and how through knowledge, awareness and compassion, managers might be better equipped to provide appropriate support and also encourage their employees to seek out the EA professional for support earlier in their grieving process rather than later.  Recognizing the sensitivity of death and loss as well as coping strategies, managers are often at a loss for how to respond to an employee undergoing this challenging life season.
Biographical Information:

LaSharion Henderson Taylor is a Licensed Professional Counselor Supervisor with 18 years of professional counseling experience. She worked as an EA Professional for over 10 years and has been a CEAP for 13 years.  She also works privately as a professional counselor, coach and Certified Financial Counselor.  In addition, she works as a Learning & Development Consultant teaching and coaching employees and departments on leadership development, organizational change and individual effectiveness.  LaSharion is a Charlotte native who enjoys music, dancing, family time and travel.

Training Methods: experiential, lecture


With Stan Kimer

SEPTEMBER 23, 2016

8:30 – 4:30 PM

Four Points by Sheraton
Morrisville, NC 27560


HB2, General Issues of Diversity and Inclusion , and Impact on Transgender Citizens

North Carolina’s recent HB2 law is having a significant impact on North Carolina’s economy, workplaces and citizens, and is dramatically increasing discussions around diversity and inclusion with a deep focus on our transgender population.  This workshop will help prepare NC EAPA professionals to assist their clients around these areas with three main topics for the day:

  1. What is diversity and inclusion, and what are the growing roadblocks within our culture preventing us from truly respecting and working with each other.
  2. What exactly are the provisions of HB2, and how do they impact organizations and their employees.
  3. Within the context of HB2, how can organizations best support their transgender employees. And what role can Employee Assistance Programs play?


  1. Diversity and Inclusion – and roadblocks
  2. What exactly is meant by “diversity and inclusion” and what are some common theories around diversity
  3. How do we best understand our own diversity and the value it brings?
  4. Stereotyping and unconscious bias, and how these derail diversity and inclusion efforts
  5. The emerging hot topics in the ever evolving diversity field
  6. Specific of HB2 and impact on organizations and employees
  7. Supporting Transgender employees within the context of HB2
  8. The basic terminology and definitions around gender identity and expression
  9. The business rationale for fully supporting transgender employees
  10. Various approaches transgender people take to transition and their employment
  11. The steps of the gender transition process transgender people often undertake
  12. Policies and procedures companies and organizations should execute to support transgender employees / best practices
  13. An in depth discussion – Elaine Martin presenting “my journey as a transgender woman.” This will include enough time for an in depth sharing of emotions during this journey and lots of time for Qs and As.
  14. Trans People … Everything you were afraid to know, but wanted to ask with Elaine Martin
  15. Supporting transgender people and their families through Employee Assistance Programs
  16. Available resources to assist in this area

 Speaker Bios

Stan C. Kimer is a nationally recognized consultant and speaker on all areas of workplace diversity with a deep expertise in LGBT (Lesbian, Gay, Bisexual, Transgender) diversity.  For four years, Stan served as IBM’s corporate global LGBT diversity manager, including overseeing IBM’s development of resources for its Employee Assistance Program around LGBT diversity and establishing IBM’s procedures for supporting transgender employees.   Since retiring from IBM, Stan has trained or spoken in over 30 venues reaching over 2,000 professionals.  He is a certified Out and Equal Workplace Advocates Building Bridges Trainer and a certified Training Management Corp / Berlitz Cultural Competency Trainer / Practitioner.  Within the transgender arena, Stan has provided training to client employee and HR teams, and has assisted with case management of gender transitions in the workplace.

Elaine Martin has recently joined the Total Engagement Consulting team as a part-time consultant on call to assist our clients in the area of transgender diversity.  Elaine is a “trans-woman” who believes that the most important step in activism is “showing up.”  This is particularly true for transgender people because so few people have ever known or met a transgender person.  Familiarity with people different from themselves is very often the key to understanding, respect and support.   Elaine has a robust professional resume which positions her as an ideal consultant in the workplace arena, including training of senior executive teams.  In addition to owning and running her own businesses and being a commercial pilot, she worked in the banking industry as a senior vice president and executive vice president responsible for teams of up to 1,000 people.  Positions included responsibility for all operations, IT, lending operations, corporate marketing, government relations, human resources, product development and more.



NC EAPA May 2016 Training

Friday, May 13, 2016


Hyatt Place Greensboro
Greensboro, NC 27407

Mary Lynn Manns, PhD will be continuing our conference theme of FEARLESS CHANGE!

Training Description:

All strategic leaders, at all levels, will find they must lead change in their organizations. But, even the best ideas and plans can be difficult to execute if leaders do not understand how to guide people through the process of change. This training will present strategies that can be used by everyone who wants to understand the reaction of others, address resistance, and help employees become so interested and involved that they want to change. Not only will participants get the opportunity to discuss their specific challenges, but will also identify specific strategies (patterns) for addressing their challenges in their workplace.

Participants will:

  1. a) identify specific challenges they have in leading and confronting changes in their organizations, particularly tied to the conflict and fear that manifests during times of change
  1. b) identify specific strategies (patterns) they can use to address these challenges

Mary Lynn Manns, PhD is a professor in the Department of Management at UNC Asheville. She has taught students from freshman through graduate level how to “change the world” and was recently awarded Distinguished Professor of Social Relations for her work in change leadership.   Her books, co-authored with Linda Rising, are Fearless Change: Patterns for Introducing New Ideas, 2005 (also published in Japanese and Chinese) and More Fearless Change: Strategies for Making Your Ideas Happen, 2015. Mary Lynn has given numerous presentations on the topic of change leadership at conferences worldwide and organizations that include Microsoft, Proctor & Gamble, Avon, and

Friday, December 4, 2015


Hilton Charlotte Executive Park
5624 Westpark Drive
Charlotte, NC 28217
(704) 527-8000

We will have an outstanding speaker, Diane Frea, SPHR, SHRM-SCP, MA providing the following presentations:

Morning Session: Taming the Abrasive Boss

Who hasn’t worked under, over or with someone who causes unnecessary roughness in the workplace? Abrasive leaders are generally high performers who defend against perceived threats to their survival with aggression. Negative perceptions and complaints about their management style can derail promising careers and pose significant risk for employers.

What’s this dynamic about? We will discuss what motivates abrasive leaders and how they differ from bully bosses.  Learn how to intervene, set boundaries and offer hope and help, preventing future damage. This session, based in the theory and research of the Boss Whispering Institute, will examine defense mechanisms and how to get abrasive bosses to see and change their destructive ways.

Afternoon Session: Get Calm. Get Curious. Get Moving.

What’s the secret to adapting and recovering from adversity, change, misfortune – even trauma or tragedy?  Can we practice to become stronger as a result of stress — to thrive, not just survive? We will examine factors that affect emotional resilience using a combination of seated/supported movement, mindfulness practices and group discussion. Participants will  experience strategies to maintain poise and focus in the face of challenges, actively cultivating ways to bounce back, physically and emotionally.

Diane Frea created Mind Over Matter LLC to promote her services as an executive coach, presenter/facilitator, mediator, human resources consultant and yoga teacher. Previously, she held various leadership roles with The State Media Company in Columbia, SC, most recently as Vice President of Human Resources.

Diane has been trained by the original Boss Whisperer in the art, science and practice of coaching high-potential executives whose abrasive behaviors rub people the wrong way. She also has been certified in career coaching.

She is an adjunct instructor in the Corporate and Continuing Education Department with Midlands Technical College. She teaches yoga and trains yoga clients one-on-one at the Katie and Irwin Kahn Jewish Community Center and Southern Sky Yoga. Her primary teacher training is with YogaFit, whose mission is to bring the mind-body-spirit benefits of yoga to the masses.

Diane has a bachelor’s degree in journalism from the Ohio State University and a master’s degree in Organizational Change and Leadership from Columbia College.

Diane maintains her certification as a Senior HR Professional with HRCI and SHRM. She is immediate past president of the Columbia chapter of the Society for Human Resource Management, an associate of 500+ HR professionals in the Midlands.

Friday, September 11, 2015


Four Points by Sheraton
1200 Claren Circle
Morrisville, NC 27560
(919) 380-1221

Morning Session: Corporate and Organization Support for Transgender People: The Whys and Hows with Stan Kimer

Participants will be able to:

-Understand the basic terminology and definitions around gender identity and expression

-Understand the business rationale for companies and organizations for fully supporting transgender employees

-Explore the various approaches transgender people take to vocation decisions around transition

-Understand the steps of the gender transition process that transgender people frequently undertake

-Understand policies and procedures companies and organizations should execute to support transgender employees / best practices.

-Learn how to support transgender people and their families through Employee Assistance Programs

-Learn about available resources to assist in this area 

Afternoon Session: Micro-aggressions: How to identify and correct with Jacquelyn Hallum and Lisa Eby

Participants will be able to:

-Define and understand the concept of micro-aggression and the role of implicit bias

-Identify the forms of micro-aggressions

-Understand the neurobiology of our threat and reward responses including the impact of toxic stress

-Utilize strategies to decrease micro-aggressions